Shipping Policy
At Infizzo, we strive to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping process, timelines, and other important information.
Shipping & Delivery Timelines
📦 Order Processing: We process and ship all orders within 24 to 48 working hours after confirmation.
🚚 Delivery Timeline:
- Most orders are delivered within 5 to 8 days from the date of dispatch.
- In rare cases, due to unforeseen logistics issues or high demand, delivery may take up to 2 weeks.
- For remote locations such as Jammu & Kashmir and North-East India, delivery may take up to 10 working days.
We partner with Delhivery, Xpressbees, Bluedart, and EcomExpress to ensure reliable and timely shipping across India.
How Do I Track My Order?
Once your order is shipped, we will send you a tracking link via email so you can monitor the status of your delivery.
If you face any issues with tracking, please feel free to contact us at support@infizzo.com, and we’ll be happy to assist you.
Exceptional Cases & Delays
While we do our best to ensure timely deliveries, certain situations may cause unexpected delays, including:
- Natural Disasters & Weather Conditions: Floods, heavy rains, or other extreme weather conditions can impact transit times.
- Public Holidays & Festivals: Deliveries might be delayed during peak festive seasons due to increased order volume and courier service limitations.
- Remote or Restricted Areas: Some locations with limited courier service availability may experience additional delays.
- Incorrect Address or Contact Details: Orders may be delayed if the shipping details provided are incorrect or incomplete.
If your order is delayed beyond the estimated timeframe, please reach out to us at support@infizzo.com, and we’ll do our best to resolve the issue as soon as possible.
Thank you for choosing Infizzo – we appreciate your patience and support!